Our Service Philosophy
Free Training
The company provide free on-site training on equipment operation to the technical personnel of the buyer, ensuring that the personnel of the user can be skilled in the routine use of various equipment and software as well as the judgment and resolution of minor faults.
Quick Response
Any quality problem occurred during the normal operation of the screen, after receiving your notification, our company engineer will give you the professional technicians to fixed it out in time.
Lifelong Maintenance
Our company promises to provide customers with free telephone consultation, system upgrade and other services for life. Parts are damaged outside the warranty period, and only equipment cost is charged for the parts provided.
After-sales Service
We stand committed to provide after sales services with a comprehensive free training programs, free CAD drawings, free lifetime consultations, installation DVD for more convenience with periodic inspection.
Why Choose Us
- As a original manufacture, our products are cost-effective.
- Over ten years of business sales, installation and service experience.
- Professional design and installation teams give you the best solution to help you take orders or maximize screen value.
- We offer oversea installation, adequate technical support and our senior engineers will make sure the screen running well. In addition, they can also teach your colleagues how to use the screen.
- There is always a flexible payment methof which is your favorite.
- The dedicated after-sales service department will reply to your questions in the first time and solve your problems perfectly.
FAQ
A: P3 P4…..P8,P10 means that the pixel pitch is 3mm 4mm….10mm, which determines resolution of a display .Pixel pitch is smaller, led display resolution is higher.
A:Using the PX screen, it is determined mainly by the viewing distance, the size of the display screen, the desired effect and the customer budget.
A:You should provide width/height of the display, the main use, the viewing distance, the scene photos, special requirements,then I can provide you with a detailed list of quotations.
A:Free of charge to provide detailed steel structure drawings and installation guidance and wiring diagram, free remote debugging. We can also send our engineers to the site to guide the installation if needed.
A:The quality of our display is excellent. We use the materials of high quality suppliers in the world, strictly control the production process, and pass the multiple quality inspection to ensure that every product is qualified.
A:Two year warranty.
A:Orders less than 50 square meter display, lead time is 15 working days.
A:Yes,We welcome customers to order samples to check our product quality of our products and service.